GENERAL INFORMATION

FYSIS I.K.E., applies a strict confidentiality in dealing with customer information. What information do we hold and how do we obtain it? We receive information directly from you when you place an order with us to buy our goods. Such information includes your name, address, city, country, e-mail address, telephone number and credit card details. For what purposes do we use your information? We use your information for a number of purposes including: to perform our contractual obligations to you, to ensure that goods are supplied to you as efficiently as possible and to issue the necessary vouchers (invoices). FYSIS I.K.E., or reputable third parties acting on our behalf, may use and have access to the pre mentioned information in order to:

[1] To identify your purchases with us

To ensure that the goods and services we offer to you are appropriate for your needs. In addition, to respond to any query you may raise with us about our goods. To update our systems for providing you with an enhanced service. For our customers’ protection, as we always check a certain percentage of our orders at random to confirm that the details of the order match those of the cardholder on file. For this reason, we may ask you for some additional information such as a copy of the front and back of the card used to make the purchase, or a copy of a photo ID or passport. We may also require some proof of address along with the copy of the photo ID.

[2] Sale of our business

We notify you that the data you provide to us may be transferred to any person, firm or company to whom we sell the whole or part of our business or to whom we transfer any of our rights or obligations under a contract with you.

[3] Other purposes

We inform you that the information about you will also be used for other purposes, such as the disclosure of information about you to/from third party agencies for credit checking purposes. In particular, information about you will be provided to credit reporting agencies and to the prosecution of economic crimes to prevent fraud and money laundering. Furthermore, the use of cookies and the future communication with you for reporting potential offers, etc. is allowed.

Personal Data

FYSIS I.K.E., will endeavor to keep any information which we hold about you, as much as possibly accurate and up to date. For this reason, please keep us informed if any of your details change. We will endeavor to protect your data against unauthorized or unlawful use. If you wish to unsubscribe from our communications, please contact us at info[at]efysis.com